Customer Portal tech|r2 logo
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Picture of the text for Frequenetly Asked Questions

Hopefully this will answer some of your questions. Please feel free to call us or drop us an email if you like.

What is this Client Portal?
This web-based tool allows our clients secure and easy access to timely information about your retired IT assets. It allows you the flexibility to access this tool anytime, anywhere – it works on your schedule.
What kind of information and tools can be found inside?
Approved users can access through the secure gateway the following features:
  • Place a pick-up request
  • Edit or delete open pick-up requests
  • Track the status of a current order
  • Review past orders
  • Download invoices, audit reports and Certificates of Destruction
  • View accurate inventory reports
What if there is something (information, tool or document) I can’t find here?
We are constantly researching client feedback and technological changes to provide the best experience for our users. If there is something you can’t find or wish could be provided, contact our portal team and we’ll see what we can do. While we can’t promise to implement every request, we’ll do our best to provide useful and powerful features.
Sounds great – How can I sign up?
Click here and fill out the form or contact your friendly and knowledgeable sales representative. Once verified as an approved user, you will be sent your secure client log-in and you can start using it right away.

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